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The term “QQStudio.co.uk” or “us” or “we” refers to the administrator of the website.
The term “you” refers to the user or viewer or customer or consumer of our website.
Accuracy of Product Description
All the products we sell are of a material specific nature and it is not practical to publish detailed specifications of all the products. All images, descriptive matter, specifications and advertising on our site and adverts are for the sole purpose of giving an approximate description of the goods. All product specifications, images and other information published on our website have made available to you with our best possible knowledge in the industry. The intention of QQStudio.co.uk is that all information on the website and adverts should be as accurate and up to date as possible. However, QQStudio.co.uk cannot guarantee the reliability, or the accuracy of the information contained within its website pages. All the actions taken by the customer are the responsibility of the individual.
Typographical Errors In the event a product is listed at an incorrect price due to typographical error or error in pricing information from our suppliers, taxes or duty changes, we shall have the right to refuse or cancel any orders listed at the incorrect price whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your card account in the value of the incorrect price (including delivery charges). Payment and Price The total price payable for the goods will be stipulated at the time when you place your order whether or not the order has been confirmed. All prices on our website are inclusive of VAT (Value Added Tax) but exclusive of delivery charges which will be payable as indicated at the time of checkout and placing your order.
We accept PayPal, all major credit and debit cards including Visa, MasterCard, Switch, Solo and Maestro. On the order you must provide us with your exact shipping address, billing address and telephone number, the address and phone number your credit card bank has on file for you. Incorrect information will cause a delay in processing your order. Your order will only be processed once authorization of your credit card has been properly received. You may also pay by other means such as BACS although we cannot dispatch the goods until payment has been completed. For orders paid by PayPal payments please make sure your shipping address match with your PayPal registered address.
Availability of Goods All products and services are subject to availability and may be withdrawn at any time. If we do not supply the goods for any reasons, we will not charge you for these and we will refund any money already paid for them. However, we will not be responsible for compensating you for any other losses you may suffer if we do not supply the goods. "In Stock" item indicates the item is available from the manufacturer and can be ordered on request.
Trade Names and Trade Marks
Trade names and marks (other than ours) are not always indications of the manufacturer of a product and may rather be indicative of general use systems associated with such products. Both parties hereby acknowledge the intellectual property rights of suppliers and manufacturers of the Goods appearing in our sales literature and on our website.
When you place an order with us, you are making an offer to buy goods. We will send you an e-mail to confirm that we have received your order. Once we have confirmed the price and availability of the goods, we will accept your order and a contract will then exist between us. We will not take payment from you until we have accepted your order. In the unlikely event that the goods are no longer available, we have made a pricing mistake, or that the goods cannot be obtained within 28 days we will advise you of this by email and we will give you option to cancel the order.
If your order comprises multiple items and some items are out of stock the total order value will be reduced to the total for available items. If we cannot deliver the remainder of your order within 28 days we will notify you by email and arrange the credit for the out of stock items. If a paid delivery charge has been selected this will still be applicable.
You can order online and pay using Credit/Debit cards via PayPal or with your PayPal account. PayPal Credit / Debit card page is safe, secure and encrypted. Payment is accepted in GBP and EURO only.
Please ensure you have supplied us with a valid e-mail address and phone number so that we can confirm receipt of your order and contact you to assist you in monitoring it's progress.
Please read our Delivery Information page for detailed information.
Returns & Refunds
Please read our Returns & Refunds page for detailed information.
We will not tolerate any attempts to obtain good(s) by fraudulent means. Any fraudulent action will be reported to the relevant authorities. Please note that internet host IP addresses are recorded when placing an order online.
Changes to these Terms and Conditions
These terms were last updated on 1st May 2019 and published on website for immediate effect. Any previous versions of our Terms and Conditions are automatically voided. We may change our Terms and Conditions at any time in future, so please review our Terms and Conditions every time you place an order as these Terms and Conditions apply to your order. Please read these terms carefully and print and keep a copy of this for your reference.