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Delivery charges are calculated by order value for all UK mainland and offshore orders.
All good(s) are sent out by courier service with tracking excluding the Sample Products. Please note the following delivery times and conditions for different product types we have on our website.
Stock Products – Delivery is usually made in 7 to 10 working days but can take up to 15 working days during busy periods. If we don't have enough stock in our UK warehouse, we will notify you about estimated delivery time.
Print on Demand Products – Delivery is usually made in 10 to 15 working days but can take up to 30 working days during busy periods. Additional time and cost will be applied if you require a physical sample of Print on Demand products.
Custom-Made Products – Delivery is usually made in 15 to 20 working days but can take up to 60 working days during busy periods. Additional time and cost will be applied if you require a physical sample of Custom-Made products.
You will be notified by email when your order is dispatched along with the carrier information and any relevant tracking information. Our carriers will require a signature for most deliveries. Please make sure that somebody is available at your chosen delivery address to sign for your package.
If your order is dispatched by courier, and you are not in to receive it, the courier will leave a “while you were out” card. You can telephone the number on the card to arrange a redelivery or you can collect it from the carrier’s depot.
If you do not arrange a redelivery with a courier, they may attempt a redelivery the next working day but this is not guaranteed. They will return the order to us in few days. Please note if the order is return to us we reserve the right to charge you for re-delivery.
We welcome all orders from within the UK and EU. VAT at 20% is included within our website price for your purchase.
At this moment, we are not accepting orders from outside EU. We are working hard with courier resources for a safe and timed international delivery and will start accepting orders outside EU in future.